Staffordshire County Council

Staffordshire County Council are responsible for the following services: 


Births, deaths, marriages & civil partnerships

Business Advice

Support and care for adults, children and families

Children and early years


Education and learning



Health, wellbeing and leisure

Heritage and archives

Libraries and arts

Roads & highways (including Grass Cutting & Weeds)


For further, information and advice visit Home - Staffordshire County Council 

For contact information visit: Contact - Staffordshire County Council

For a complete list of services visit: A to Z - Staffordshire County Council

General Enquiries

For general enquiries the contact centre opening times are Monday to Friday 9am to 5pm.

Call 0300 111 8000 or email

Textphone/Minicom users: 01785 276207

Address: Staffordshire County Council, Staffordshire Place, Stafford, Staffordshire, ST16 2DH

To report issues including: Road Damage, Street Lighting, Drains and manholes, Pavements, Road Signs, Trees and Hedges, Road Safety, Bus Stops and Shelters, Bollards, Rights of Way and much more: Report a fault online - Staffordshire County Council

To sign up & stay connected to the topics that matter the most to you visit: Customer Alerts - Staffordshire County Council

For more information and to download the myStaffs app visit: myStaffs - Staffordshire County Council 

County Council Ward Member

Highways Issues - Update May 2022

Statement from Highways Department, Staffordshire County Council

Firstly, regarding the matter of carriageway defects on Common Lane, I can advise that this route features on this coming financial year’s provisional Preventative Maintenance programme for carriageway surface treatment (micro asphalt). Defects relating to ironwork or potholes that require rectification will be dealt with either in advance of or following the preventative surface treatment – the link I have provided will explain this in further detail. Our surface treatment programme is usually delivered over the summer months but of course in the meantime we will continue to make safe any urgent defects should these be reported in the proper way via our Report It service or the MyStaffs App, or should they be identified during routine safety inspections.

The extent of the surface treatment will include from Wood End Lane to Halifax Avenue, and from Halifax Avenue to Turnbull Close. Halifax Avenue will also be treated as part of the programme from Common Lane to Halifax Close. Halifax Close, Tye Road, Horner Avenue and Ward Close will also all receive surface dressing treatments for their full extents. The programme is still currently in draft, subject to usual caveats around budget allocations, weather conditions and any potential conflicts with other works on the network, so I cannot say definitively that the sites will all be treated but they are certainly in the provisional 2022-23 programme at this current time. Any road markings on these routes will of course all be reinstated following the surface treatments.

I have e-mailed one of our Engineers working on the surface dressing programme and asked if he can provide me with an update on when the works might be completed.

Addition information regarding Highway defects, treatment and programmes can be found using the links below:   

Road surface defects - Staffordshire County Council 

Road surface treatments - Staffordshire County Council

Highway programmes - Staffordshire County Council

Surface dressing and resurfacing works FAQs - Staffordshire County Council